Refund policy
30-day return policy
You have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or other proof of purchase.
To request a return, email us at cheekyshorts.store@gmail.com. Returns must be approved before they are sent. If your return is accepted, we will provide return instructions and, where applicable, a return shipping label. Items sent back without first requesting a return may not be accepted.
Damages and incorrect items
Please inspect your order when it arrives and contact us promptly if an item is defective, damaged, or incorrect so that we can review the issue and make it right.
Exceptions and non-returnable items
Certain items may not be returnable, including personalized or custom-made products, personal-care or hygiene-sensitive goods once opened, hazardous materials, and gift cards. Contact us before returning an item if you are unsure whether it is eligible.
Exchanges
The quickest way to receive a different item or size is to return the original item after approval and place a new order separately.
European Union right of withdrawal
If an order is delivered within the European Union, you may have the right to cancel or return it within 14 days without giving a reason, subject to applicable law. The item must be returned in the condition in which it was received, unworn or unused, with tags, original packaging, and proof of purchase. Statutory consumer rights are not limited by this policy.
Refunds
We will notify you after receiving and inspecting the return. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card provider may require additional time to post the refund. If more than 15 business days have passed since approval, contact cheekyshorts.store@gmail.com.